AI-augmented product engineering

How a 25-year-old SaaS platform got 50% more tickets done per sprint - and a real AI story.

Plan-It is the longest-running Capital Improvement Planning platform in North America, serving city finance and public works leaders since 1999. Agoura embedded as Plan-It's product engineering partner to deliver speed, reporting consistency, and a credible AI roadmap.

~50%More tickets per sprint

2-3xFaster delivery

25+ yearsPlatform now AI-ready

The Problem

Aging platform, no AI story.

Core areas of the legacy app were slow. Hundreds of customer-facing reports had been built in inconsistent styles over the years, making them painful to maintain.

Release notes for non-technical municipal users were not keeping up, and buyers were starting to ask how Plan-It would use AI.

The Approach

Embedded product engineering partner.

Agoura replaced the previous overseas team and embedded directly in Plan-It's stack and sprint cadence.

We optimized slow core areas, consolidated hundreds of reports into one design system, shipped a public budget-transparency service, and built a tool that generates customer-readable release notes from git commits.

Results & ROI

What changed for Plan-It

~50% more tickets per sprint - from ~10 to ~15 closed every two weeks.
2-3x faster on typical work, up to 10x on AI-suitable tasks.
Reports unified into a single, maintainable design system.
Weekly AI-generated release notes shipped to customers automatically.
Net-new public budget transparency service live.
Trusted partner status restored after the work came back to Agoura.

Agoura helped our company grow faster than I imagined. Their critical thinking, problem-solving, and proactive recommendations set them apart - especially for an offshore team.

Shaylan Hurley, Head of Plan-It Software